Returns & Refund Policy

All of our artwork is produced to order, specifically for each customer. Because our products are made on demand, all sales are final and we do not accept returns or exchanges for change of mind, incorrect size selection, or other reasons unrelated to a product defect or damage during delivery.

Damaged or Defective Items

We take great care to ensure that every piece is produced and packaged to a high standard. If your order arrives damaged or has a manufacturing defect, please contact us within 7 days of delivery and provide photographs of the artwork and packaging.

We will review the issue and, where appropriate, arrange a replacement or other suitable resolution.

Incorrect or Missing Items

If you receive an incorrect item or your order is incomplete, please contact us within 7 days of delivery. We will review the order and work with you to resolve the issue.

Order Cancellations

Because our products are made to order, orders cannot generally be cancelled once production has begun. If you need to make a change to an order, please contact us as soon as possible after placing your order. We will do our best to accommodate your request before production begins.

Refunds

Refunds are not available for customer preference, change of mind, incorrect measurements, or other non-defective products. If a refund is approved due to a qualifying issue, it will be processed to the original payment method.

For questions regarding returns, damaged items, or your order, please contact us through our Contact page.